IMS Service Stopped - Toggling Airplane mode


IMS Service Stopped - Toggling Airplane mode



While turning on/off Airplane mode on mobile device, application starts throwing below exception and shows IMS Service Stopped with Wait or Close dialog.


IMS Service Stopped



Logs:


06-29 06:25:08.876 1675-1688/? E/ActivityManager: ANR in com.abc.def (com.abc.abc/.featuerabc.views.MainActivity)
                                                  PID: 18795
                                                  Reason: Input dispatching timed out (Waiting to send non-key event because the touched window has not finished processing certain input events that were delivered to it over 500.0ms ago.  Wait queue length: 2.  Wait queue head age: 37635.2ms.)
                                                  Load: 0.95 / 1.73 / 1.13
                                                  CPU usage from 30512ms to 0ms ago (2018-06-29 06:24:37.658 to 2018-06-29 06:25:08.170):
                                                    118% 18795/com.abc.abc: 107% user + 11% kernel / faults: 89616 minor 85 major
                                                    2.6% 1675/system_server: 1.5% user + 1% kernel / faults: 8859 minor 50 major
                                                    0.5% 2135/adbd: 0.1% user + 0.4% kernel / faults: 2185 minor
                                                    0.2% 1312/surfaceflinger: 0% user + 0.2% kernel / faults: 25 minor 1 major
                                                    0.1% 1374/audioserver: 0% user + 0.1% kernel / faults: 24 minor
                                                    0.1% 1925/com.android.phone: 0% user + 0% kernel / faults: 615 minor 10 major
                                                    0.1% 17514/com.google.android.gms.persistent: 0% user + 0% kernel / faults: 69 minor
                                                    0.1% 17597/com.google.android.gms: 0.1% user + 0% kernel / faults: 216 minor
                                                    0% 8/rcu_preempt: 0% user + 0% kernel
                                                    0% 9094/kworker/u4:3: 0% user + 0% kernel
                                                    0% 16841/kworker/u4:0: 0% user + 0% kernel
                                                    0% 17529/com.android.vending: 0% user + 0% kernel / faults: 826 minor 2 major
                                                    0% 1794/com.android.systemui: 0% user + 0% kernel / faults: 617 minor 6 major
                                                    0% 12/ksoftirqd/1: 0% user + 0% kernel
                                                    0% 1247/kworker/0:1H: 0% user + 0% kernel
                                                    0% 1259/logd: 0% user + 0% kernel / faults: 1 minor
                                                    0% 1311/servicemanager: 0% user + 0% kernel
                                                    0% 1357/dmcrypt_write: 0% user + 0% kernel
                                                    0% 16233/kworker/0:0: 0% user + 0% kernel
                                                    0% 16446/kworker/u5:2: 0% user + 0% kernel
                                                    0% 16701/kworker/u5:1: 0% user + 0% kernel
                                                    0% 18547/android.process.acore: 0% user + 0% kernel / faults: 214 minor
                                                  59% TOTAL: 52% user + 6.5% kernel + 0.2% iowait + 0.1% softirq
                                                  CPU usage from 198ms to 703ms later (2018-06-29 06:25:08.369 to 2018-06-29 06:25:08.873):
                                                    117% 18795/com.abc.abc: 113% user + 3.9% kernel / faults: 1590 minor
                                                      97% 18795/ram.abc: 97% user + 0% kernel
                                                      19% 18806/HeapTaskDaemon: 13% user + 5.9% kernel
                                                  55% TOTAL: 53% user + 2.1% kernel
06-29 06:25:08.935 1675-9821/? E/eglCodecCommon: glUtilsParamSize: unknow param 0x00008cdf
06-29 06:25:08.935 1675-9821/? E/eglCodecCommon: glUtilsParamSize: unknow param 0x00008824
06-29 06:25:37.552 1675-1708/? E/InputDispatcher: channel '52bb317 com.abc.abc/com.abc.abc.featuerabc.views.MainActivity (server)' ~ Channel is unrecoverably broken and will be disposed!
06-29 06:25:37.647 17682-17827/? E/eglCodecCommon: glUtilsParamSize: unknow param 0x00008cdf
06-29 06:25:37.647 17682-17827/? E/eglCodecCommon: glUtilsParamSize: unknow param 0x00008824



Device: Samsung S8/S9. OS Android 8.0.



Tried below options:



https://us.community.samsung.com/t5/Galaxy-S-Phones/unfortunately-ims-service-has-stopped/td-p/30801



https://us.community.samsung.com/t5/Galaxy-S-Phones/It-wont-stop-saying-quot-ims-service-has-stopped-quot/td-p/110214



https://www.ifixit.com/Answers/View/271337/IMS+Service+has+stopped



But nothing works. Any pointers on what could be the cause of the crash would be helpful.









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